Providing your employees with access to cloud-based apps brings benefits in terms of productivity, flexibility and employee satisfaction. The apps must be easily accessible to your employees, but still managed by the IT team.
By leveraging an Identity and Access Management (IAM) solution, organisations can limit the frustrations of working with so many apps, ensure that new hires get the tools they need right away, and standardise application use by function so that employees can collaborate effectively.
Our partner, OneLogin, has surveyed their extensive customer base and identified the top 3 ways an IAM solution can enhance the user experience.
1. Single Sign-On (SSO) across all devices
The freedom to utilise so many apps is one of the cloud’s greatest strengths, but also leads to some of the cloud’s greatest challenges. The average employee may use 25-30 different work apps. This means that in the interest of security, employees must remember numerous unique username and password combinations. Having so many user credentials is not only a risk issue, but keeping track of so much information makes daily app access cumbersome and frustrating.
This process is especially tedious when employees are trying to access work apps on mobile or tablet devices. Just the thought of having to type in each app’s login info on your tiny iphone keyboard is maddening.OneLogin has simplified the app access process across all devices. By utilising the single sign-on (SSO) feature, employees are able to establish a single username and password combination that will grant them access to all of their apps.
The SSO function also works on mobile and tablet devices with OneLogin’s mobile application. Just type in your credentials once, and you’ve got immediate access to every app you need no matter where you are.
2. Rapid on-boarding
When a new employee joins your organisation, they will be eager to start adding value to the business. But if your business has adopted cloud apps without implementing an IAM solution, it may be days or even weeks before new employees can gain access to the resources they need to be productive.
OneLogin makes on-boarding simple through role-based app provisioning. When a new user is created, they are provisioned to their entire app set, based on their role. This ensures that new users gain immediate access to all the tools they need.
3. Synchronised app use
Another issue that comes with having so many cloud apps is the increased likelihood of employees not using the same apps to collaborate. This issue can present itself in a number of forms that can be harmful to productivity.
For example, some employees may use Slack to communicate while others use Skype. If there isn’t an established communication platform for employees to collectively adopt, users will be out of sync, frustrated and unable to be as productive as they could be. There are numerous app tools with similar functions, so it’s crucial that there is a consistent standard.
OneLogin addresses this issue by offering centralised app administration. IT can officially establish which apps are company-endorsed, and place restrictions on the ones that are not. And should IT decide to switch to another service for a specific purpose, they can quickly acquire the new app and provision users in a matter of minutes.
Find out more:
If you’d like to learn more about how to improve the your users’ cloud experience and take back control of app use, email [email protected] for more information or complete this short enquiry form: