Infosec Cloud had joined forces with AppRiver to provide UK companies with discounted, flexible Office 365 business plans, complete with free migration and ongoing support.
AppRiver has a close, long-standing relationship with Microsoft and is currently one of only a handful of Office 365 syndicated hosting partners in the world. This partnership has granted Infosec Cloud immediate access to expertise, support and insight into the Microsoft product roadmap.
“More and more businesses understand that they can move to the cloud and increase productivity for less cost, without having to give up familiar Microsoft applications,” said Jim Tyer, director of channel sales, AppRiver.
Infosec Cloud recently signed on to resell Office 365 from AppRiver to help maximise their customers’ technology investments.
“New customers often contact Infosec Cloud to learn more about our cloud-based productivity and security services. Most recently we have seen a great deal of interest in Office 365 and how this service can increase business productivity and save costs,” explained Pete Sherwood, MD at Infosec Cloud. “Office 365 is a perfect complement to our portfolio of cloud-based services, offering SMBs enterprise-level features and functionality with great flexibility.”
There are several reasons why Office 365 from AppRiver and Infosec Cloud is unique:
True On-Demand, Pay-As-You-Go Service: Office 365 from AppRiver allows Infosec Cloud to own the billing process and service customers in a way that makes sense for their business. Customers are offered monthly or annual plans with full flexibility.
Account Maintenance: Infosec Cloud can manage all Office 365 services from a single console to add users, manage groups and send maintenance reminders and notices. AppRiver will maintain the Microsoft Partner of Record status and will not interfere or break the record without first receiving partner consent.
Phenomenal Care™: High-touch customer support is available from trained employees 24 hours a day, every day.
“We decided to work with AppRiver as we were impressed by their ‘Phenomenal Care’ offering, fully-trained technicians and swift conflict-resolution,” said Pete Sherwood. “AppRiver’s support means we are free to focus on our company’s unique value adds – free migration, monthly billing and 24/7 support. That’s important because we want our customers to know that they can leave their IT worries behind and trust that we will work through any issue before it impacts business operations.”
To date, AppRiver has successfully resolved 100 percent of the customer-facing support interactions for Office 365.
Click here for more information on buying Office 365 from Infosec Cloud.